@article{oai:hokusei.repo.nii.ac.jp:00000409,
 author = {森越, 京子 and Morikoshi, Kyoko},
 month = {2014-02-03},
 title = {Successful and Unsuccessful Experiences of Employees in Singaporean Hotels During Intercultural Service Encounters : Insights for Educating Japanese Students for the Hospitality Industry},
 year = {}
}